New boiler, fault or annual service — start in the right place
New boiler installation, fault diagnosis, repairs and annual servicing for homes and managed premises. We explain the next step and price before chargeable work continues.
A clear route from diagnosis to handover
Installation, repair and servicing need different approaches. We identify the job first, then set out the appropriate scope and price.
- New and replacement boiler surveys
- Fault diagnosis for loss of heating or hot water
- Boiler repairs with approval before additional parts or work
- Annual servicing and a written service record
- Gas Safe work and required completion paperwork
- Controls, commissioning and handover guidance
What we cover
New boiler
We assess the home, hot-water demand and existing system before recommending equipment and issuing a written quote.
Boiler repair
For faults, pressure loss, leaks, unusual noise or no heating and hot water. Diagnosis comes before any additional repair cost.
Annual service
A planned safety and performance check with a service record and any concerns explained clearly.
Common questions
What should I do if I smell gas?
Turn off the gas supply if it is safe to do so, open doors and windows, avoid flames or electrical switches, and call the National Gas Emergency Service on 0800 111 999.
How much does a new boiler cost?
Every home and system is different. We survey replacement work before issuing a written quote, and explain repair attendance, diagnosis and any additional parts before continuing.
What warranty do I get?
The manufacturer's warranty for your chosen boiler — which we register on your behalf — plus our own workmanship guarantee.
Are you Gas Safe registered?
Yes — Gas Safe registration is a legal requirement for boiler work, and our certification is provided with every job so you can verify it on the Gas Safe register.
Is the paperwork included?
Yes — Building Regulations notification, Gas Safe certificate and warranty registration are all included.
New boiler, fault or annual service?
Whether it needs replacing, repairing or servicing, we’ll start with the right questions and explain the next step.